The latest firmware release for our MyCloud products is now available for download. To get it, login to your network drive via the web interface, go to "Preferences" and select "Firmware". Make sure that "Auto Update" is enabled and the next time you reboot or start up your device, it will automatically download and install the latest firmware.
This release is a hotfix to solve a problem that has been introduced with the last firmware update (20130517). We sincerely apologize to the users who have been affected by this bug and were unable to access their data.
If you experience any problems with your device after this update or find that your unit has not been updated yet, even after a reboot and after waiting for a day or two, please contact us through our help desk, thank you.
Change Log
- Fixed: Unable to login to web interface under some circumstances (get data error)