For our latest products, please visit the OWC website at www.macsales.com
How to use the help desk and submit this form

When submitting this form for the first time and if you do not already have a registered account, the system will automatically create a user account for you and send the details to your mailbox. Please make sure your SPAM filter accepts mail coming from this domain, or the automated message with your personal login credentials might end up in the trash.

In order to view and manage your existing ticket(s), please login under Member Login and go to Tickets Overview. If you prefer to reply by email, you can reply directly to the message you get from our staff members. When replying by email, please make sure to use the same email address and keep the the ticket number in the subject line, or otherwise the reply will be rejected.

If you are unable to submit this form or use our help desk system, please email us at sales@akitio.com

About the data collected when submitting this form

The personal data collected in this form such as name and email is used solely by Akitio for the purpose of communicating personally with you.

The additional information you send us is used primarily to answer your questions but this information is also stored in our help desk system for future reference, if you contact us again and for our team to troubleshoot and improve our products.

You have either not yet accepted or declined cookies from this website.

A session cookie is required in order to submit forms on this website. If you have previously declined cookies, you can click on 'Reconsider Cookies' at the bottom of this page to change your preference.

 

This website uses cookies to manage authentication, navigation, and other functions. By using our website, you agree that we can place these types of cookies on your device.

Cookie Name Domain Description
Session Cookie .akitio.com The session cookie is required for authentication, form submissions, and other necessary functions to fully engage with this website.
Social Media .twitter.com .youtube.com .facebook.com Enables embedded content from 3rd party sources like Twitter, YouTube and Facebook, allowing you to view our videos and read the news.
_ga _gid _gat .akitio.com Google Analytics collects anonymized information from our visitors, allowing us to optimize the website for a better user experience.